Player Wellbeing

Responsible Gambling at 786cb

Gambling is entertainment — and like any entertainment, it works best when it stays in its lane. 786cb provides every player in Pakistan with the tools, information and support needed to keep gaming under control. This page explains those tools and how to use them.

If gambling is causing problems right now, contact our support team immediately to activate self-exclusion. This page tells you exactly how.

18+

Adults Only

786cb is strictly for adults aged 18 and above — or the higher minimum age required by the operator's license jurisdiction. Age is verified during KYC. The 18+ notice does not imply gambling is lawful in Pakistan.

24/7
Support Access
5
RG Tools Available
Free
Always Free to Use

Your Responsible Gambling Toolkit

Every tool listed here is available to all 786cb users at no charge. You do not need a reason to use them — using them proactively is a sign of smart, informed play.

Deposit Limits

Set a maximum amount you can deposit in a day, week or month. Limits in PKR, so you always know exactly where you stand. Reducing a limit takes effect immediately. Increasing one requires a mandatory cooling-off period before it activates — this is intentional.

Monthly usage examplePKR 6,500 / 10,000

Loss Limits

Cap the amount you can lose in a set period — daily, weekly or monthly. Once you hit your loss limit, your account automatically prevents further bets until the period resets. This is one of the most effective tools for avoiding runaway losses during a bad streak.

Weekly loss examplePKR 2,000 / 5,000

Session Time Reminders

Decide in advance how long you want to play in a single session — 30 minutes, 1 hour, 2 hours. When time is up, 786cb sends an on-screen reminder. You choose what to do next. Awareness of time spent is one of the simplest harm-reduction steps available.

30 min 1 hour 2 hours Custom

Cooling-Off Period

Take a short break without permanently closing your account. Options include 24 hours, 3 days, 7 days or 30 days. During a cooling-off period you cannot deposit, bet or access real-money gaming. Your account and balance remain intact. After the period ends, access resumes automatically.

Self-Exclusion

If gambling is causing genuine problems, self-exclusion is the right step. Choose a period of 6 months, 1 year, 5 years or permanent. Once active, the exclusion cannot be reversed until the selected period expires — no exceptions. Contact support to activate immediately.

Self-exclusion is irreversible for the chosen period. Think carefully — or contact support who can guide you.

Reality Check Notifications

Periodic pop-up summaries that show you how long you have been playing in the current session, your net win/loss position and your total activity in the current period. No guesswork — just clear numbers so you can make an informed decision about whether to continue.

What Is Problem Gambling?

Most people who gamble do so recreationally — they set a budget, stick to it and treat it as entertainment in the same way they might treat a cinema ticket or a cricket match with friends. For a small proportion of players, however, gambling can shift from entertainment to compulsion.

Problem gambling — sometimes described clinically as gambling disorder — is characterised by an inability to control the urge to gamble despite clear negative consequences. It affects mood, relationships, finances and in some cases physical health. It does not discriminate by income, city or experience level — it can affect a first-time player in Karachi as much as a long-term bettor in Lahore.

Recognising the early signs is the most important thing. Gambling problems tend to escalate gradually, which is why self-awareness and regular use of the responsible gambling tools described on this page matter so much.

786cb monitors account activity for patterns associated with problem gambling — unusual session lengths, rapidly increasing deposit frequency, sudden changes in bet sizing after losses. Where these patterns emerge, 786cb may proactively contact you or impose limits on your account. This is not punitive — it is a player protection measure.

Remember: Gambling should never be used as a way to recover financial losses, manage stress, or escape personal difficulties. If it is, that is a signal to step back and reach out for support.

Warning Signs to Watch For

  • Spending more than you can afford — using money set aside for bills, rent or family expenses in Lahore, Karachi or anywhere else.

  • Chasing losses — placing larger bets to try to recover what you have already lost in a session.

  • Gambling for longer than you intended, ignoring session time reminders.

  • Lying to family or friends about the amount of time or money you spend gambling.

  • Feeling irritable, anxious or restless when not gambling, or when trying to cut back.

  • Borrowing money or selling belongings to fund gambling activity.

  • Gambling as a primary way to manage stress, escape boredom or cope with personal difficulties.

Recognise yourself in any of these? It does not mean you have a serious problem, but it is worth pausing, using the self-assessment tool below, and speaking to our support team.

How Is Your Play?

Answer these five questions honestly. This is not a clinical diagnostic — it is a simple awareness check to help you reflect on your gambling habits.

1. Over the past month, have you gambled with money you could not afford to lose?

Never Once or twice Sometimes Often

2. Have you tried to win back money you lost by gambling more?

Never Once or twice Sometimes Often

3. Has gambling affected your work, studies, or family responsibilities?

Not at all Slightly Noticeably Significantly

4. Do you feel the urge to increase the size of your bets to get the same level of excitement?

Never Occasionally Frequently Always

5. Have you hidden your gambling activity from people close to you?

Never Once or twice Sometimes Regularly

How to Activate Your Responsible Gambling Tools

1

Log Into Your Account

Access your 786cb account on desktop or mobile. All responsible gambling tools are accessible without contacting support — except self-exclusion, which support handles to confirm your intent.

2

Open Account Settings

Navigate to Account Settings and select the Responsible Gambling section. This is where all limit tools, cooling-off options and reality check settings are located — one place, clearly labelled.

3

Set Your Limits

Choose the tool you want to activate and enter your preferred value in PKR or time units. Confirm your choice. Reductions apply immediately. Increases require a waiting period — this is intentional and cannot be bypassed.

4

Need Help? Contact Support

For self-exclusion requests or if you are unsure which tool is right for you, our 24/7 support team is available in English and Urdu. They can walk you through your options without judgement and activate exclusions immediately.

18+

Protecting Young People

786cb takes underage access seriously. Our KYC process requires government-issued identity verification — typically a CNIC or passport for Pakistani users — to confirm that account holders are above the minimum eligible age before any real money play is permitted.

Even with platform controls in place, parents and guardians play a critical role. If you share a device with children or young family members, we strongly recommend the following practical steps:

Use Device Passwords

Set a password, PIN or biometric lock on any device where your 786cb account is accessible. Never share your login credentials with family members.

Log Out After Every Session

Always log out of 786cb when you finish playing, especially on shared or family devices. Do not use "remember me" features on shared phones or tablets.

Parental Control Software

Consider using parental control software on family devices and home internet connections to restrict access to gambling websites from devices used by children.

Talk Openly About Gambling

Open conversations about what gambling is, how it works and why it carries financial risks are one of the most effective tools for preventing underage gambling habits from forming.

If you believe a minor has accessed a 786cb account, contact our support team immediately. We will investigate and, where confirmed, close the account and retain data only as required by law.

Support Resources

If you or someone close to you is affected by problem gambling, speaking to a trained professional is the most effective step. The following are recognised support resources. All are available in English; some offer multilingual support.

Gamblers Anonymous

Gamblers Anonymous (GA) is an international peer-support fellowship operating in many countries. GA follows a 12-step programme model. Meetings are confidential and free. Consult the GA website (via your own search) to find your nearest group — available in numerous cities globally.

Text-only reference. 786cb is not affiliated with this organisation.

GamCare

GamCare is a UK-registered charity providing free information, support and counselling services to those affected by gambling harms. Their National Gambling Helpline and online support forums are accessible internationally. GamCare also trains gambling operators in responsible gambling practices.

Text-only reference. 786cb is not affiliated with this organisation.

BeGambleAware

BeGambleAware is a UK-based responsible gambling charity offering confidential online chat, email and telephone support. Their resources include self-help guides, information for family members affected by a loved one's gambling, and referrals to specialist treatment providers.

Text-only reference. 786cb is not affiliated with this organisation.

786cb Support Team

Our own support team is available 24/7 in English. Urdu-language assistance is available during select hours. Support agents are trained to handle responsible gambling conversations sensitively and can activate any tool — including immediate self-exclusion — without delay.

Contact us at: [email protected]

Pakistan context: Pakistan does not have a national gambling helpline or a formally designated problem gambling treatment service at this time. The international organisations listed above represent the most accessible English-language resources. If you are in Karachi, Lahore, Islamabad, Rawalpindi or any other city and are experiencing gambling-related mental health difficulties, speak to a qualified mental health professional in your area. This page does not constitute medical advice.

Pakistan Legal Context: Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. 786cb does not claim to be licensed, approved or endorsed by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani authority. The presence of an 18+ notice does not imply that gambling is lawful in your location. Users are solely responsible for understanding and complying with applicable local law before using this platform.

Play Smart. Set Limits. Reach Out Anytime.

Responsible gambling tools are free, always available and take less than a minute to set up. Whether you want to cap your deposits, take a break or learn more — 786cb has the resources you need.

18+ Adults only — or higher minimum per operator/license jurisdiction. Local laws may restrict gambling.